---
title: Shipping Policy & Returns — TruckBedShop
url: https://truckbedshop.com/shipping-returns/
description: Free shipping on orders over $1,000 to the US and Canada. Orders dispatch within 2 business days. 30-day returns on unused items. Read the full policy.
updated: 2026-10-15
---

Policies

# Shipping & Returns

Policies

## Shipping Policy

We offer **free shipping on all orders over $1,000** to the US and Canada. Shipping on orders under $1,000 is a flat $100, added to your invoice.

Orders are typically processed and dispatched within **2 business days** of payment confirmation. Standard delivery takes 3–7 business days. Expedited shipping options are available at checkout for an additional fee.

Once your order ships, you will receive a confirmation email with a tracking number. For order status enquiries, email us at [info@truckbedshop.com](mailto:info@truckbedshop.com).

## Refund & Returns

We accept returns within **30 days of delivery** on unused items in their original packaging. To initiate a return, email [info@truckbedshop.com](mailto:info@truckbedshop.com) with your order number and reason for return.

Once your return is received and inspected, we will process your refund within 5–7 business days to your original payment method. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.

**Non-returnable items:** Spray-on liner services, custom-cut products, and items that have been installed or show signs of use cannot be returned. All manufacturer warranties are honoured on every brand we carry.

## Contact and hours

Email [info@truckbedshop.com](mailto:info@truckbedshop.com). We are open Monday to Friday 8 am to 6 pm and Saturday 12 pm to 6 pm, and closed on Sunday.